SoundFlow System Requirements
- macOS 10.13 *, 10.14, 10.15, 11.x (macOS 11 Big Sur working on both Intel and Apple Silicon / M1 chips).
- An active internet connection (not required for the SoundFlow Facility edition). Read-only offline mode available for the SoundFlow Cloud subscriptions.
Surface app requirements
- iOS (App Store): iOS 10 or newer. Works with both iPads and iPhones. Some low spec old devices may encounter limitations.
- Android (Google Play): Android 4.1 or newer. Important: Not all Android devices are supported - especially low spec devices may not work reliably with SoundFlow. We are working on providing a list of devices that are confirmed to be working.
- Amazon Appstore: Now available. Not all devices are supported.
- macOS*: 10.14.6, 10.15.6, 10.15.7, 11.2
- Pro Tools (HD): 2020.12 or 2021.3 (English language only)**
- Cubase Pro: 10.5 or 11
- Nuendo: 10.3
- Logic Pro X: 10.4.8
- Ableton Live Suite 10
* macOS version - recommend 10.14.6 minimum
While SoundFlow should work with macOS Sierra 10.12.6, we no longer recommend Sierra, as it is end-of-life from Apple, which means it no longer receives security updates. The last security update as of this writing is over 12 months old. We advise all users to upgrade to a newer OS as soon as possible!
As of November 2020, with the release of macOS Big Sur 11.0.1, we expect Apple to stop pushing security updates to High Sierra (10.13) as well. Apple's policy in the past seems to have been to service the current version and the two last ones – so that would mean 10.13 is now end-of-life as well.
For these reasons, we encourage all users to upgrade to Mojave or Catalina at this point.
** Pro Tools Languages
We currently only support Pro Tools when its language is set to English in Preferences. If you are on German, French or any other language and you would like us to support your localized version, please send us an email. If there are enough customers who want it, we might build support for localized versions too.
We get many requests for a Windows version, so we have started working on porting SoundFlow to Windows 10. We cannot make any promises on availability or a timeline yet, but we'll update this page with more information when we know more.
If you want to use SoundFlow with Pro Tools, we recommend you to be on the latest version of Pro Tools HD, but we have at least partial backwards compatibility starting from Pro Tools 10.
Our beta testers test all of our releases on a number of different systems. As of November 2020, we have testers that use macOS 10.13, 10.14, 10.15 and 11.0, all generally using the newest Pro Tools version available at the time of each SoundFlow beta cycle. We also occasionally test on macOS 10.12, but we no longer have any active Pro Tools editing systems running on 10.12 that are systematically tested. We advise upgrading to at least macOS 10.14 at this point.
Cubase features are currently tested on Cubase Pro 11. Ableton Live features are tested on Ableton Live 10 Suite. Nuendo features are tested on Nuendo 11. iZotope RX features are tested on RX 7/RX 8. Logic Pro X features are tested on 10.4.8.
If you have a specific software combination that is not mentioned here, please ask in the forum to see if anyone else has already tested it, or start a free 30-day trial and test for yourself.
Cloud licensing & iLoks
The SoundFlow Cloud product is licensed via your active internet connection. That means this product has nothing to do with iLoks, even if it's still secured by PACE.
Instead of using iLoks, when you open SoundFlow, you log in to your SoundFlow account and it then ensures that you have a valid subscription. Having logged in, SoundFlow remembers your credentials so you won't have to log in again on the same computer if you don't sign out.
This also means that all your user settings, shortcuts, triggers & custom scripts will be instantly available if you sign in to a different computer. No need to walk around with 5 different versions of your settings on different USB sticks anymore.
Number of concurrent connections per account
By default, there's a limit of 1 concurrent connection per account. If you need to connect to SoundFlow with more than one machine at a time - for instance if you have 2 rigs or if your home rig is sometimes running even while you're at work - you can purchase an add-on to your subscription to enable more concurrent connections. Please contact us at firstname.lastname@example.org if you'd like that since this process is not yet fully automated.
SoundFlow currently needs you to be online when you open it. If you need to go offline while working due to MPAA requirements, we offer the SoundFlow Facility edition which works completely offline. There are also options that work in partially-online scenarios. Please be in touch with us at email@example.com if you have any offline requirements, and we'll get you set up with the product that best matches your workflow.